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11 Secrets of Community Management

Carsten Rossi am 13.12.2013 14:19:00

11 Secrets of Community Management

1. When a user has an issue, really listen to why they're unhappy, not just what they say they want. This helps you solve the core issue and lets you strategize on how to fix multiple problems at once....


Carsten Rossi's insight:

Nix neues, aber recht amüsant dargestellt ;)

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